Welcome to Activate Learning Support
Our dedicated Customer and Product Support Teams are available Monday through Friday 9 AM – 6:30 PM EST. All inquiries sent to our Support Department are converted to a ticket, immediately receive an automated email confirming receipt, and will receive a response from one of our support agents within one business day. When urgent assistance is requested, a response will be provided within 4 hours. All incoming inquiries are monitored to ensure our team is providing a timely response and resolution. When customers need to speak with a manager, calls will be first handled by the Customer Support Supervisor. As needed, calls may be escalated to the Department Manager and finally to the Chief Product Officer.
Please check the menu to the left for answers to frequently asked questions related to orders, products, and technical support. Additionally, several product tutorial videos are available.
If you have further questions, please contact us directly.
44 Amogerone Crossway #7862
Greenwich, CT 06836